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General Terms

Introduction

The present document has the purpose of establishing and regulating the terms of use as well as safeguarding the data on the website www.ericvokel.com (referred to herein as the "Site"), and it is to be understood that under the term Site are included all the pages and their contents property of ERIC VÖKEL to which access is through the www.ericvokel.com domain and its subdomains.

By means of the Site, ERIC VÖKEL wishes to provide its clients with information services, tourist apartment reservation services, as well as any another service that might be considered appropriate at any specific moment for the correct achievement of its corporate purpose.

Use of this website, as well as the use of the services that are made available to Users through the website, assumes acknowledgment of a full agreement, without exception, to all and every one of the following general conditions that are included in the present Legal Notice (referred to herein as the "General Conditions"), and therefore the User must be conscious of the importance of reading them every time he/she visits the Site. The fact of accessing this Site signifies knowledge and acceptance of the following General Conditions, so ERIC VÖKEL recommends the User prints or downloads them and reads them in detail every time the Site is accessed.

General Terms

This Site is property of Atelier Capital S.L., with address registered to Calle Vizcaya 9, 28045 Madrid, email address ericvokel@ericvokel.com ; registered with C.I.F. B64867781.

Click here to read the General Terms of your booking.

Tourist licenses

Click here to check all of our tourist licenses.

Use of the Site

Acceptance of the present General Conditions means the User accepts to use the present Site and the services at his/her disposal within it in the way and manner established in the website itself. He/she is obligated not to use the present Site and its services for illicit means and/or ends contrary to the purposes established in these General Conditions that could harm the rights and/or the interests of a third party, or that may in any way damage the present Site or impinge its correct functioning or that of the services offered in it at the present moment or that may be offered in it in the future.

Web site domain. User responsibility

Access to this Site is under exclusive responsibility of the Users. Any risk derived from the use of the Site by the User will be only and exclusively his/her responsibility. ERIC VÖKEL does not assume object of guarantee on its part for: (I) the infallibility, the availability, the continuity, the nonexistence of or deficiencies in the security of the Site; (II) that the content of the Site or the information that goes through the Site is free from viruses or free of any other harmful elements, as well as any errors, omissions or inaccuracies contained therein; (III) the security in the use that the User makes of the Site;

ERIC VÖKEL will not be responsible for possible damages or harm that could arise from interferences, omissions, interruptions, computer viruses, telephone failures, or breakdowns in the operational functioning of this electronic system, whose causes are extraneous to ERIC VÖKEL; of delays or blockages in the use of the present electronic system caused by deficiencies or overload in its Data Processing Center, in telephone lines, in the Internet system or any other electronic systems; nor of damages that can be caused by a third party through means of illicit intromissions beyond the control of ERIC VÖKEL. Likewise, ERIC VÖKEL is exonerated of any responsibility for any damage or harm that could come to the User as a consequence of errors, defects or omissions in the information facilitated by ERIC VÖKEL whenever this information derives from external sources.

The mere fact of accessing this Site does not infer the establishment of any type of commercial relationship between ERIC VÖKEL and the User.

Updating and modification of information

The information that appears on this Site is that which is valid on the date of its last update. ERIC VÖKEL reserves the right to update, modify or delete the information on this Site, as well as limiting or not allowing access to it.

ERIC VÖKEL reserves the right to carry out, at any time, all the changes and modifications deemed convenient, and the right to carry out such actions at any time and without prior notice.

Contents

ERIC VÖKEL makes maximum efforts to avoid any errors in the content that may appear on this Site. ERIC VÖKEL does not guarantee, neither holds itself responsible for, any consequences that could derive from errors in the content that may appear on this Site that are provided by third parties.

ERIC VÖKEL does not hold itself responsible in any way for those contents, commercial activities, products and/or services included on the Site that are visible via electronic links (links), should there be and when there might be any, either directly or indirectly passing through this Site. The presence of links on the ERIC VÖKEL Site, except when the contrary is specified, has only informative purposes and under no circumstance signifies a suggestion, invitation or recommendation of these links. These links do not indicate any type of relation between ERIC VÖKEL and the companies or individual owners of the web sites to which users can access by means of these links. ERIC VÖKEL reserves the right to unilaterally withdraw at any time and without prior notice the links that could appear on its Site.

ERIC VÖKEL reserves the right to prevent or forbid access to the Site to any Internet user that introduces into this Site any content contrary to the legal norms or that is considered immoral, and reserves the right to exert any legal measures deemed appropriate to avoid this type of misuse.

Web surfing, access and security

ERIC VÖKEL makes maximum efforts to ensure that website surfing is carried out under the best conditions and to avoid damages of any kind that could arise through doing it.

ERIC VÖKEL does not do hold itself responsible for any damages of any kind that could arise to Users from the use of other browsers or different browser versions than those for which the Site has been designed.

The ERIC VÖKEL Site has been certified, so that access to transaction services and those that include recording of personal data take place in a secure internet environment.
It does not hold itself responsible, neither does it guarantee, that access to this Site can be uninterrupted or that it is free of errors. Neither does it hold itself responsible for, or guarantee, that the contents or software that can be accessed through this Site, is free of errors or could cause damage. Under no circumstances will ERIC VÖKEL be held responsible for any losses, damages or harm of any kind that may arise from access or use of the Site, including and not limited to those caused to computer systems or those caused by being infected by a virus. ERIC VÖKEL does not hold itself responsible for any damages that could affect Users due to any inappropriate use of this Site. Specifically, it does not hold itself responsible in any way for any breakdowns, interruptions, flaws or defects in telecommunications that may occur.
The services offered on this Site can only be properly accessed if the technical specifications for which it has been designed have been fulfilled.

Personal data protection

ERIC VÖKEL informs Users of the Site that ERIC VÖKEL respects the standing legislation regarding personal data protection and specifically Organic Law 15/99, from December 13, on Personal Data Protection, as well as its rules and regulations, and for that purpose assumes the technical and organizational measures deemed necessary to avoid loss, erroneous use, alteration, unauthorized access and theft of the personal data provided, in this case, through the Site, taking into consideration technological conditions, the nature of the data and the risks to which it may be exposed.In such circumstances by which, when using services provided by ATELIER CAPITAL on this Site, Users must fill in personal information data, ATELIER CAPITAL - in accordance with the standing rules and regulations - will in compliance inform the user of his/her rights and will require his/her explicit and unambiguous consent for the processing of his/her personal data.

Who is responsible for processing your data?

Identification: ATELIER CAPITAL, S.L..- CIF: B64867781
Postal Address: C/ Vizcaya 9, 28045 MADRID
Telephone: 934334631
Email address: ericvokel@ericvokel.com
Data Protection Officer: AGM Abogados, S.L.
DPO Contact: agm@agmabogados.com

For what purposes do we process your personal data?

At Atelier Capital, S.L. we process the information that the persons concerned provide us for the following purposes:

  1. Provision of hotel services and support during your stay at our establishments, as well as charging and invoicing these services.
  2. Marketing: sending regular marketing, informational, promotional and/or advertising material through automated tools (e-mail, website, SMS, and/or MMS, unattended calls) and/or non-automated (ordinary mail and operator assisted calls) as well as material related to market research and initiatives organised by Atelier Capital, S.L..
  3. Profiling: analysis of the personal data provided by you, in order to individualise your preferences and to offer you a personalised service. Automated decisions will not be taken based on this profile.

How long will we store your data for?

The personal data provided will be stored for as long as the person concerned does not request its removal.

What is the legitimacy for processing your data?

The legal basis for processing your data is the execution of the business relationship.
The prospective range of services is based on the consent which is requested through our data collection forms (online, off-line, telephone), under no circumstance does the removal of this consent determine the execution of the commercial provision.

Which recipients will your data be communicated to?

The data will be communicated to other companies with the same economic activity as Atelier Capital, S.L. and whose service is commercialised through the same web page for internal administrative purposes, including processing the personal data of clients and employees.

Atelier Capital, S.L. will also be able to disclose your data or allow access to third parties, in order to comply with its tax and security obligations (State Security forces) as well as to implement business obligations.

For the Marketing purposes indicated above, Atelier Capital, S.L. may disclose your data to companies specialised in the indicated services.

What are your rights when you provide us your data?

Any person has the right to obtain confirmation on if Atelier Capital, S.L. is processing personal data that concerns them.

The persons concerned have the right to access their personal data, as well as requesting the correction of inaccurate data, or in their case, requesting its removal when, among other reasons, the data is no longer needed for the purposes it was collected for.

In certain circumstances, the persons concerned will be able to request the limitation of the processing of their data, in which case we will only keep the data to exercise or defend claims.

In certain circumstances and for reasons related to their specific situation, the persons concerned will be able to oppose the processing of their data. Atelier Capital, S.L. will stop processing the data, unless for compelling legitimate grounds or to exercise or defend possible claims.

How have we obtained your data?

The personal data we process at Atelier Capital, S.L. in some cases comes from third party intermediary channels as well as interested parties that have directly contacted Atelier Capital, S.L. through their website, by phone, etc. always having provided and granted their express and unequivocal consent to process their data, when checking in to our ERIC VÖKEL establishments.

What type of data do we process?

The categories of data that we process are:

  • Identification data
  • Postal or email addresses
  • Telephone.
  • Business information
  • Sensitive data is not processed.

On the use of cookies

Who is responsible for processing your data?

www.ericvokel.com uses its own and third-party cookies to improve our services, personalise our website, make browsing easy for our users, provide you a better experience when using the website, identify problems in order to improve them, measure and take statistics on usage and show you advertising related to your preferences by analysing website usage.

For these purposes, we use:

Technical cookies

These allow the user to browse through a webpage, platform or app and use different options or services that exist on it such as, for example, control traffic and communication of data, identify the session, access restricted parts, remember the items included in an order, carry out the purchase process of an order, request registration or participation to an event, use security features during browsing, store content to share videos or sound or content on social media.

Personalisation cookies

These allow the user to access the service with certain predefined characteristics based on a series of criteria on the user’s terminal such as for example, language, the type of browser they are using to access the service, regional settings from where they are accessing the service, etc.

Analysis cookies

These allow the person responsible for them, to monitor and analyse users’ behaviour on the websites to which they are linked to. The information gathered through this type of cookie is used to measure the activity of the websites, app or platform and to produce browser profiles of the users of these sites, apps and platforms, in order to introduce improvements based on the analysis of the data on the use made by the users of the service.

Advertising cookies

These allow to more effectively manage the offer of advertising spaces that are on the website, adapting the advert’s content to the content of the requested service or to how you use our webpage.

The user can, at any time, allow, block or remove the cookies installed on their equipment by changing the settings on the browser that they have installed on their computer:

  • For more information on Internet Explorer click here
  • For more information on Firefox click here
  • For more information on Google click here
  • For more information on Safari click here
  • For more information on Opera click here

Disabling cookies does not prevent browsing on the website, although the use of some of its services may be limited and, therefore, your browsing experience may be less satisfactory.


Type of Cookie Name Supplier Function Expiration
OWN cb-enabled OWN This cookie detects if the user has accepted the cookies policy on the website and so it is not necessary to show the same message again. 1 year
OWN eric-book OWN This cookie sabe your last cookie 1 year
THIRD-PARTY _ga Google Analytics They collect anonymous information on how users browse the website in order to know the origin of the visits and other similar statistical data. 2 years
THIRD-PARTY _gat Google Analytics They collect anonymous information on how users browse the website in order to know the origin of the visits and other similar statistical data. 1 minute
THIRD-PARTY _gid Google Analytics They collect anonymous information on how users browse the website in order to know the origin of the visits and other similar statistical data. 24 hours
THIRD-PARTY MUID MUIDB Bing Ads (Microsoft) Cookies provided by Microsoft and used for analytical and advertising purposes. 390 days
THIRD-PARTY _uetsid Bing Ads (Microsoft) Cookies provided by Microsoft and used for analytical and advertising purposes. 30 minutes
THIRD-PARTY DSID Doublclick DoubleClick is a subsidiary of Google that develops and provides online advertising publishing services. 14 days
THIRD-PARTY IDE Doublclick DoubleClick is a subsidiary of Google that develops and provides online advertising publishing services. 190 days
THIRD-PARTY __sonar Doublclick DoubleClick is a subsidiary of Google that develops and provides online advertising publishing services. 254 days
THIRD-PARTY cto_wid Doublclick DoubleClick is a subsidiary of Google that develops and provides online advertising publishing services. 326 days
THIRD-PARTY act m_pixel_ratio presence datr sb Facebook This cookie provided by Facebook establishes when a user is logged in or uses the service. It allows the user to comment or share an article with their friends on the social network. 14 days
THIRD-PARTY dpr wd Facebook This cookie provided by Facebook establishes when a user is logged in or uses the service. It allows the user to comment or share an article with their friends on the social network. 7 days
THIRD-PARTY c_user 
fr 
xs Facebook This cookie provided by Facebook establishes when a user is logged in or uses the service. It allows the user to comment or share an article with their friends on the social network. 90 days
THIRD-PARTY CM ServerPool TACds TASession TATravelInfo TAUD TAUnique PMC SRT TART TASSK TripAdvisor Are needed to show the widgets used by this site in order to view the ratings of our properties. Permanent
THIRD-PARTY Apnid Sojern
For AppNexus (ad exchange) ID of a traveler Up to 60 days
THIRD-PARTY cid Sojern
For Sojern ID of a traveler Up to 2 years
THIRD-PARTY Gid Sojern
For Google ID of a traveler Up to 2 years
THIRD-PARTY dc-adv Sojern
For Serve dynamic ads to a traveler Up to 2 years

Copyright and intellectual property

ERIC VÖKEL declares that except when the contrary is indicated on the Site, the texts, images, illustrations, designs, icons, photographs, video segments, audio segments and any other materials that may appear on the Site and any other intellectual creations and/or inventions, or scientific or technical discoveries, whichever their business or industrial application might be (referred to collectively herein as the "Content") have been created or invented by ATELIER CAPITAL or granted, licensed, transferred or authorized for their use by its owners and/or grantees.


The User promises not to suppress or alter any distinctive sign, text or image used on the Site, such as and not limited to, brands, commercial names (graphic, logos, etc.), the "copyright" and any other identification data regarding the rights of ERIC VÖKEL and/or of third parties included in the Site.

ERIC VÖKEL equally retains the property to all the rights of any works, inventions, discoveries, patents, ideas, concepts, updates and improvements related to the Site, its computer systems, applications and programs, or of the services that ERIC VÖKEL offers and that are created, implemented, developed or executed for the first time by ERIC VÖKEL, whether that should be by itself or with the help of the Site Users, in the development of or as a result of some design, development or any other task carried out in compliance with the Agreement.

The User will not be able to use either the name nor the brands, symbols, logos or distinctive signs of which ERIC VÖKEL is the owner without express written consent.

Under the circumstance that any User or third party should consider that any of the existing content in the Site is in violation of intellectual property rights or any other copyright legislation, we kindly request that he/she informs us at the following address:

ERIC VÖKEL, Calle Roger de Lluria 137 – 7º - 1º, Barcelona, 08037.

Jurisdiction and applicable law

The Terms of Use found in the present Legal Agreement are governed by Spanish law. Both ERIC VÖKEL and the Site Users agree that in the case of any discrepancy that may arise regarding the interpretation, fulfillment and/or execution of the present terms it will be specifically brought up under the jurisdiction of the Judges and competent Courts of the city of Barcelona, with explicit renunciation to any other jurisdiction that it could correspond to.